Three Human Elements AI Can't Scale
Time, Attention, Presence: Why technology must honor our limits
The Dangerous Delusion of Infinite Scale
Silicon Valley worships at the altar of scale. "If something is valuable," goes the dogma, "scale it infinitely." This ideology has birthed remarkable technologies, generated immense wealth, and connected billions. But as artificial intelligence ushers in an era of unprecedented technological capability, this obsession with scale threatens to undermine the very essence of human experience.
The problem isn't just that some things don't scale well – it's that the most fundamental elements of human experience actively resist scaling. They resist it not because we lack the right technology or haven't built a powerful enough AI, but because their value lies precisely in their constraints.
The Three Unscalable Elements
Each human being is bound by three immutable constraints that no technology can overcome:
Time: The Ultimate Finite Resource
Each of us has exactly:
24 hours per day
168 hours per week
~4,000 waking hours per year
No amount of technological innovation can change this fundamental truth. Deep relationships require time investment. Trust builds slowly. Wisdom comes only through lived experience. The venture capitalist's favorite question – "But does it scale?" – becomes meaningless when applied to these time-bound realities of human experience.
Attention: The Zero-Sum Game
Despite Silicon Valley's attempts to convince us otherwise, human attention remains:
Single-threaded
Zero-sum
Quality-sensitive
Naturally limited
We can maintain roughly 5 intimate relationships, 15 close friends, and 150 total meaningful connections (Dunbar's number). These aren't arbitrary limits to be disrupted – they reflect the fundamental architecture of human consciousness and emotion.
Presence: The Reality of Embodiment
We are not digital beings awaiting upload to the cloud. We are:
Physically embodied
Place-bound
Touch-dependent
Biochemically tuned to real presence
No virtual reality, no matter how immersive, can fully replicate the neurological and biochemical reality of human presence. The oxytocin released by physical touch, the mirror neurons activated by real presence – these cannot be digitized or scaled.
Social Media: A Cautionary Tale of Ignored Constraints
We've already seen the consequences of ignoring these constraints. Social media promised to scale human connection infinitely. The results?
The lesson is clear: when technology fights against human constraints rather than honoring them, we all lose.
A New Framework for AI Development
For those building AI systems, this demands a fundamental shift in thinking. Instead of asking "How can we scale this human experience?" we must ask "How can we honor these constraints while enhancing human capability?"
What to Stop Building
AI that simulates human presence
Systems that fragment attention
Tools that promise to overcome time constraints
Technology that substitutes artificial connection for real presence
What to Start Building
Time-Honoring AI
Protects time for deep work
Respects relationship development rhythms
Creates space for genuine connection
Attention-Protecting AI
Reduces interruptions
Supports sustained focus
Maintains sustainable relationship numbers
Presence-Enabling AI
Facilitates real-world connection
Enhances physical interaction
Creates bridges to genuine presence
The Path Forward
The future of AI doesn't lie in scaling every aspect of human experience. It lies in understanding what should remain unscalable and building technology that honors these fundamental human constraints.
This isn't a limitation – it's an opportunity. By understanding and respecting these unscalable elements, we can build AI systems that genuinely enhance human capability rather than attempting to replicate or replace it.
The most valuable human experiences – deep friendship, genuine presence, earned wisdom – resist scaling precisely because their value lies in their constraints. No algorithm can shortcut these fundamentals. And that's not a bug in the human system – it's the core feature we must protect.
Mark - I appreciate how you remind us that human constraints are reasonable and normal, while not demonizing progress and experimentation. It’s SCARY easy to fall into or blindly build a screen-mediated substitute for reality without recognizing the vast consequences. I keep thinking the void left in the shadow of AI and the digital revolution is a lack of deep purpose and connection for many people. I hope we can turn this around. Thanks for the grounded framework.